Privacy Policy

We respect your privacy.

PRIVACY POLICY FOR INDIVIDUALS INTERACTING WITH EPIC JOURNEY MEDIA CLIENTS
Last Updated: Jan 23rd, 2025

Epic Journey Media LLC (“Epic Journey Media,” “we,” “us,” or “our”) is the producer of The Best of LKN and provides technologies, products, and services (collectively, “Services”) used by our real estate agent and realtor clients whose branding is displayed on the website with which you are interacting (the “Client”).

If you are a visitor to our Client’s website (the “Site”), this Privacy Policy applies to you, and describes Epic Journey Media’s policies and practices regarding the collection, use and disclosure of your personal information in connection with your use of the Site and our provision of the Services to our Client. In this case, Epic Journey Media provides the Services solely as a service provider and data processor, and only uses the personal information collected at the direction of the Client. This Privacy Policy does not apply to any websites, applications or other online services that do not link to this policy, including other services provided by the Client; nor does this Privacy Policy apply to the Client’s subsequent use of information collected through the Site or Services. Please contact the Client to learn about how they use your personal information.

Personal Information We Collect

Epic Journey Media collects information from you in various ways when you access or use the Site or otherwise interact with the Services. This information may include:

Information you provide to us. Personal information you provide through the Services may include:

• Contact information, such as your name, email address, and phone number.
• Feedback or correspondence, such as when you contact the Client or Epic Journey Media.
• Marketing preferences and engagement data.
• Other voluntary or required information relevant to your use of the Services.

Information we obtain from third parties:

• Social media information via Client social media platforms.
• Other sources including analytics providers and marketing partners.

Automatic data collection through:

• Device and browser information.
• Online activity such as page views, navigation paths, and email interactions.
• Tools used include cookies, local storage, and web beacons.

How We and Our Client May Use Your Personal Information

We and our Client may use your personal information for:

• Providing, operating, and improving Services.
• Communicating with you about Services and Client business.
• Customer support and follow-ups.
• Sending promotional or marketing communications (if opted in).
• Legal compliance and fraud prevention.
• Creating anonymized data for internal or third-party use.

How We Share Your Personal Information

We may share personal information with:

• The Client and their service providers.
• Our own service providers.
• Professional advisors (e.g., legal, financial).
• As part of a business transfer.
• For compliance and safety purposes.

We do not sell personal information or share it with third parties for marketing purposes.

Privacy Choices and Opt-Outs

You have various options to control your personal information:

• Cookie and tracking controls via browser or plugins.
• Platform-level opt-outs (Google, Facebook, Twitter).
• Industry opt-out tools (DAA, NAI).
• SMS opt-out by replying STOP.
• Email opt-out by unsubscribing.

You may request to access, correct, or delete your personal data, or object to its processing. Please contact the Client directly to exercise these rights.

Third Party Services

Our Services may link to third-party websites. We are not responsible for those third parties or their privacy practices.

Security

We implement security measures to protect your data but cannot guarantee complete security due to the nature of online systems.

Children

Our Services are not directed at individuals under 18. If we learn we’ve collected such information, we will delete it.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. Material changes will be noted with a new effective date.

How to Contact Us

Email: jeff@epicjourneymedia.com
Mailing Address:
Epic Journey Media, Inc.
19825 N. Cove rd. #116
Cornelius, NC 28031

(i) Right to Know: You can request details about your personal data and how it is used, shared, or retained.

(ii) Right to Delete or Correct: You can request deletion or correction of personal data unless legally exempt.

(iii) Authorized Agents: Agents can act on your behalf with proper documentation or power of attorney.

(iv) Submission and Response: Submit requests via the contact details above. We will respond within statutory timeframes.

(v) Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

(vi) Selling/Sharing Data: We do not sell or share personal data as defined by NC law.

(vii) Sensitive Personal Data: We do not collect sensitive personal information.

(viii) Do Not Track Signals: We do not respond to “Do Not Track” signals.